BBB Accredited Business since
Ken's Plumbing The Picky People's Plumber
Additional LocationsPhone: (864) 242-5511 Fax: (864) 242-0702 View Additional Phone Numbers 2506 Poinsett Highway, Greenville, SC 29609 http://www.ThePickyPeoplesPlumber.com
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Description
Since 1991, Ken’s Plumbing has been providing plumbing
services to Upstate homeowners with discriminating tastes. We specialize
in older homes constructed more than three years ago.
Back Flow Preventer
Remodels
Drains
Tankless Water Heaters
Garbage Disposals
Water Heaters
Gas lines and repairs
Yard service water line
Sewer line repairs and replacement
Slab leaks repairs
Faucets repaired or replaced
Water Lines repaired or replaced
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BBB Accreditation
A BBB Accredited Business since
BBB has determined that Ken's Plumbing The Picky People's Plumber meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Ken's Plumbing The Picky People's Plumber include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 0 |
| Billing/Collection Issues | 2 |
| Delivery Issues | 0 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 6 |
| Total Closed Complaints | 8 |
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Complaint Process |
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See Trends in Complaints on Ken's Plumbing The Picky People's Plumber
Additional Information
topLicensing
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
LLR Labor, License and Regulation
110 Centerview Drive, P O Box 11329, Columbia SC 29211
www.llr.state.sc.us
Phone Number: (803) 896-4300
Fax Number: (803) 896-4570
Type of Entity
Corporation
Business Management
Mr. Ken Flournoy, OwnerContact Information
Related Businesses
Hot Wire Inc Ken's Plumbing The Picky People's PlumberBusiness Category
PLUMBING CONTRACTORS PLUMBING DRAINS & SEWER CLEANING BACKFLOW PREVENTION DEVICES & SERVICES SEWER CONTRACTORS WATER HEATERS-REPAIRING WATER MAIN CONTRACTORS GREASE TRAPS TOILET SEATS PUMPS-SERVICE & REPAIR BACKFLOW TESTING WATER HEATER - TANKLESS DRAINAGE CONTRACTORS
Products & Services
Ken's Plumbing The Picky People's Plumber sells the following brand(s): All plumbing brands
Ken's Plumbing The Picky People's Plumber offers the following product(s): If it has Water going to it or a Drain leaving it almost 100% of the time we can service it.
Method(s) of Payment
CashChecks
Credit Cards
Alternate Business Names
Ken's Plumbing, "The Picky People's Plumber" The Picky People's PlumberAdditional Locations
-
2506 Poinsett Highway
Greenville, SC 29609 Directions
-
PO Box 3769
Greenville, SC 29608
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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Complaint Detail(s)
| 2/14/2012 | Billing/Collection Issues |
| 1/19/2012 | Problems with Product/Service |
| 4/27/2011 | Problems with Product/Service |
| 3/17/2011 | Problems with Product/Service |
| 2/15/2011 | Billing/Collection Issues |
| 1/12/2011 | Problems with Product/Service |
| 8/25/2010 | Problems with Product/Service |
| 8/12/2010 | Problems with Product/Service |
| 1 | |
