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Find a Location

Techtronic Industries Power Equipment has 1 locations, listed below.

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    Business ProfileforTechtronic Industries Power Equipment

    Power Actuated Tools
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 45 Customer Reviews

    Customer Complaints

    253 complaints closed in last 3 years

    157 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/20/2005

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Techtronic Industries Power Equipment manufacturers power tools and small outdoor equipment.

    Business Details

    Location of This Business
    100 Innovation Way, Anderson, SC 29621-7664
    BBB File Opened:
    8/8/2000
    Years in Business:
    23
    Business Started:
    8/8/2000
    Business Incorporated:
    8/7/2000
    Accredited Since:
    6/20/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ridgid Power Tools
    • Techtronic Industries Co., Ltd.
    • Stok Grills
    • Hart Power Tools
    • Baja Motorsports
    • Ryobi North America, Inc.
    • Homelite Consumer Products Inc
    • Ryobi Technologies Inc.
    • One World Technologies, Inc.
    Business Management
    • Mr. Mike Farrah, President
    • Mr. Corey Little
    • Ms. Bette Ann Braeutigam, VP Treasurer
    Contact Information

    Principal

    • Mr. Corey Little
    Additional Contact Information

    Fax Numbers

    • (864) 964-3360
      Primary Fax

    Phone Numbers

    Customer Complaints

    253 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    on 07/22/2022, I purchased brand new Ryobi leaf blower and trimmer for personal use from Home Depot(Ryobi's exclusive dealer) that costed $348 including tax. After 2 uses and/or around October 2022, the trimmer wont turn on and the leaf blower started leaking gas from the hoses which could potentially set my house on fire. I remedied it by draining the gas, however, I was unable to bring up the issue until now due to personal and military-related matters. I am requesting a refund for the full amount that I paid as I deem these Techtronic Industries/TTI/Ryobi products unsafe to use and junk.
    Read More

    Customer Reviews

    45 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karin M

    1 star

    04/11/2024

    I purchased a total of 3 **** products and was somewhat satisfied with it. Until my battery-powered push mower refused to start. Call to **** resulted in receiving a phone number quite a distance away that no longer wanted to accept ****. A further contact to ****** "Customer Engagement Center" gained me three addresses for companies to file a warranty claim with, all of those places are hours away from my location. I would never have purchased any **** product, had I been aware of it. And since Walmart is selling ****, I wonder how they can justify this unacceptable situation.

    Local BBB

    BBB of Upstate South Carolina

    BBB Reports On

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