BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since
BBB has determined that Athene Annuity & Life Assurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Athene Annuity & Life Assurance Company include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 21 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||21|
These agencies may include:
Business ManagementMr. Mark Wessel, Director of Compliance Mr. William E. Barr, Dir., Marketing Administration Mr. David Black, President Mr. Edie Casey, Administrative Assistant Mr. Bob Corby, Customer Advocate Mr. Bill Free
Consumers have reported to the BBB that they have received a letter with a check from RBC Financial out of Canada concerning an award claim notification stating that they have won $125,000. The check sent to the consumer is for $4,850 in which the consumer is to deposit the check then money gram $2,950 to the award claim contact to pay for taxes. This is a scam. The RBC Financial Group has asked consumers to call 1-800-769-2555 or 1-800-661-1275 or email
information. firstname.lastname@example.org for any concerns they may have concerning fraudulent behavior.