BBB Accredited Business since
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This dealership offers the same of pre-owned vehicles specializing in Subarus.
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A BBB Accredited Business since
BBB has determined that Subarus and More meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Subarus and More include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
P O Box 5757, Columbia SC 29250
Phone Number: (800) 922-1594
Dept of Motor Vehicles (DMV)
Fax Number: 803. 737.4000
South Carolina Department of Revenue
301 Gervais Street, Columbia SC 29214
Phone Number: 803-898-5822
Type of Entity
Business ManagementMr. David Hewitt, General Manager Ms. Margaretia Hewitt, Owner
Auto Dealers - Used Cars
Industry TipsUsed Cars/Appliances
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: Last April I purchased a car from Subaru's and More in Greenville. Upon discussions of what had been done to the car I was told that new tires had been placed on the car. A couple of months after purchase I had the oil changed, and the tires were rotated. At that time I was told that two tires were originals from 2005, and the other two tires were not the right size tire or right tires for the car. So, debating what to do I contacted Subarus and More, and the owner ***** told me not to worry about contacting BBB. He said just come in and we will get things corrected.*** ***** ****** ***** **** ** **** **** *** ****** ***** ** ********* ******** ********* **** ***** *** **** ****** *** *** ***** ***** ***** ** **** ****** ** **** ****** *****. However, time dragged on, and I continued to check on tires. He continued to say he was going to check again at the junk yard he buys his tires from. Well, now in March almost a year later his tune has changed. He asked for the paperwork, and since no warranty is listed he now says he will not be providing tires.
Desired Settlement: I would like either $500 dollars for new tires, or a new set of tires for my car. I would have negotiated the price down had I known tires were needed. One of his selling points for the price was that it had new tires on it.
I will send response today. I have been out of town and just received...
All of our cars are sold with a buyers guide that says as is and we also have a vehicle due bill that we would put anything a customer is due after the sale. His file shows nothing due and as is... I asked him on multiple occasions to provide me with these things showing where we owed him something and he ignored me and then said he didn't have anything. He then threatened me with going to the BBB and I told him to go for in. I will send over document details to you today..
***** ****** ************
Better Business Bureau:
Here is your response paperwork on the ***** ****** complaint. He was not promised anything as you can see.
Subarus and More
Better Business Bureau:
BBB's Final Determination: After reviewing the information provided by all parties, BBB determined that the business handled the matter appropriately, and no further action was needed.
BBB Comments: The consumer was unable to provide documentation to substantiate the claim.