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Upstate South Carolina

This Business is not BBB accredited

Subarus and More

Phone: (864) 242-1155 Fax: (864) 242-1156 1209 Poinsett Hwy, Greenville, SC 29609 View Additional Email Addresses

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This dealership offers the same of pre-owned vehicles specializing in Subarus.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Subarus and More include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Information

BBB file opened: August 09, 2012 Business started: 07/06/2009 in SC Business incorporated: 07/06/2009 in SC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

10311 Wilson Boulevard - Building C, Blythewood SC 29016
Fax Number: 803-896-5000

South Carolina Department of Revenue
300 A Outlet Point Blvd, Columbia SC 29210
Phone Number: 803-898-5000

Type of Entity


Business Management
Mr. David Hewitt, General Manager Ms. Margaretia Hewitt, Owner
Contact Information
Principal: Mr. David Hewitt, General Manager
Principal: Ms. Margaretia Hewitt, Owner
Business Category

Auto Dealers - Used Cars

Industry Tips
Used Cars/Appliances

Additional Locations


    1209 Poinsett Hwy

    Greenville, SC 29609 (864) 242-1155


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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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BBB Complaint Process

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Additional Email Addresses

  • - eQuote
  • - Sales
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Complaint Detail(s)

5/5/2014 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: Last April I purchased a car from Subaru's and More in Greenville. Upon discussions of what had been done to the car I was told that new tires had been placed on the car. A couple of months after purchase I had the oil changed, and the tires were rotated. At that time I was told that two tires were originals from 2005, and the other two tires were not the right size tire or right tires for the car. So, debating what to do I contacted Subarus and More, and the owner ***** told me not to worry about contacting BBB. He said just come in and we will get things corrected.*** ***** ****** ***** **** ** **** **** *** ****** ***** ** ********* ******** ********* **** ***** *** **** ****** *** *** ***** ***** ***** ** **** ****** ** **** ****** *****. However, time dragged on, and I continued to check on tires. He continued to say he was going to check again at the junk yard he buys his tires from. Well, now in March almost a year later his tune has changed. He asked for the paperwork, and since no warranty is listed he now says he will not be providing tires.

Desired Settlement: I would like either $500 dollars for new tires, or a new set of tires for my car. I would have negotiated the price down had I known tires were needed. One of his selling points for the price was that it had new tires on it.

Business Response:

I will send response today.   I have been out of town and just received...
All of our cars are sold with a buyers guide that says as is and we also have a vehicle due bill that we would put anything a customer is due after the sale. His file shows nothing due and as is... I asked him on multiple occasions to provide me with these things showing where we owed him something and he ignored me and then said he didn't have anything. He then threatened me with going to the BBB and I told him to go for in. I will send over document details to you today..
***** ****** ************

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID*******, and have determined that this does not resolve my complaint.  I was provided false information regarding the tires of this car being new. When it first inquired I was told that a specific gentleman was fired due to unethical practices and activity. However, rather than resolving that unethical activity he owner agreeing that it was ok. Two tires places on this vehicle are the wrong size, and have been declared unsafe for this vehicle. The other two were not "new".

If they are not going to replace the tires, then public record should show that this business is not trustworthy!


***** ******

Business Response:

Here is your response paperwork on the ***** ****** complaint.  He was not promised anything as you can see.
***** ******
Subarus and More
6 Attachments

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID******** and have determined that this does not resolve my complaint. 

******** ***** ****** ** ********* *** *** **** * *** ******** ********** ****** * *** **** ******* *** **** *** **** *** ****** ***** ** **** *** ***** ************ ***** ************ ***** ** ******* ** ***** ***** * *** ****** ** ** ** ***** *** ****** **** ********* **** *** **** ****** * ** ***** **** *** *** ***** ** **** ***** ** ***** ********* ********* *** ********* **** ** **** *** ********* ** **** **********

BBB's Final Determination: After reviewing the information provided by all parties, BBB determined that the business handled the matter appropriately, and no further action was needed.

BBB Comments: The consumer was unable to provide documentation to substantiate the claim.