Business ProfileforKia of Greer

My name is ******** *. For the past month or so, I've been trying to get my 2014 Kia ****** fixed at Fred Anderson Kia of Greer. I've become quite frustrated. We've had it at the dealership 3 different times within the past month and each time is 40 minutes each way. September 1, 2023: We brought my Kia in due to my car not turning over when filling the car up with gas and getting stranded a the gas station. We received the invoice for $1,773 to fix the issue which I was more than happy to pay assuming that the issue was fixed. I was out of the country for the majority of the month but I continued to see the issue upon getting the car back and brought it back to the dealership. We had to use rental cars for a trip to north carolina during the month due to not feeling comfortable driving the Kia. September 28, 2023: Because we were still experiencing the same issue, the Optima was brought back to the shop where we were told no issues were found upon diagnostic checks and that when the technician filled up the tank they didn't see any issues and everything looked good. Even though every time we filled up the tank we were having an issue and getting stranded at the gas station. September 29: We picked up the car and on the way home the check engine light turned on and we were still experiencing the same issue when we fill the gas tank up with the car not turning over. We scheduled an appointment for this morning where we dropped the Kia off and are now being told its going to cost almost $4K to replace the catalytic converter in order to get the check engine light off and when asked if that would fix the issue regarding the car not starting when putting gas in the tank was told "I don't know". I don't understand how a week ago this wasn't an issue and everything with the car was fine other than the original issue we brought the kia in for a month ago that still hasn't been fixed and now there is a different issue after bringing it to your service shop.