BBB Business Review

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BBB Accredited Business since

National Wholesale Company, Inc.

Phone: (336) 248-5904 Fax: (336) 249-9326 View Additional Phone Numbers 400 National Blvd, Lexington, NC 27294 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers ladies apparel, accessories, lingerie and hosiery through online and catalog sales.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that National Wholesale Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for National Wholesale Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on National Wholesale Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1960 Business started: 01/01/1952 in NC Business started locally: 01/01/1952 Business incorporated 08/25/1952 in NC
Type of Entity

Sole Proprietorship

Business Management
Ms. Lynda Smith Swann, President Julie Morrow, Director of Marketing
Contact Information
Principal: Ms. Lynda Smith Swann, President
Number of Employees


Business Category

Womens Apparel - Retail Internet Shopping Product Sales - General Bras Hosiery - Retail Mail Order & Catalog Shopping

Products & Services

National Wholesale Company, Inc. sells the following brand(s): 2 Chic, 24K, A.W. Items, Acorn, Aerosoles, Alfred Dunner, Ameona, Annie, Aqua Stop, Aria, Bali, Beach Belle, Beacon, Betmar, Body Naturals, Braetan, Braza, Briggs, Buster Brown, Capelli of NY, CareFor, Carole, Cathy Daniels, Cinema Etoile, Citicraze, Classic/Classique Shoes, Classique, Coldpruf, Comfy, Copy Cats, Corman, Cortland Foundations, Crown-ette, Cuddl Duds, Daniel Green, Dearfoams, Dixie Belle, Donnamax, Donnkenny, Dr. Scholl's, Dynashape Intima, Easy Spirit, Easy Street, Elastic Therapy, Exquiste Form by Vanity Fair, Fleet Street, Flexees by Maidenform, Foamtreads, Focus 2000, Foot Care, Gabriella Accessories, Gelmart, Glamorise, Gloria Vanderbilt, Grace Elements, Grasshoppers, Harry D. Koenig and Company, Health Dri, High Desert Pharma, Indera, Instant Shaping, Isabella Suits, Isotoner, Jen's Ideas, Jessica Howard, Joanna, Just Comfort, K. Studio, Karin Stevens, KayAnna, Keds, Koret, La Cera, Lalla, Lanz of Salzburg, Larry Levine, Lati, Leading Lady, Lee, Leisure Life, Lemon Grass, Life Stride, Lilyette by Maidenform, London Fog, Lord Isaacs, Loungees, Madison Leigh, Metropolitan, Michelle, Milano, Miss Elaine, Miss Mary of Sweden, Misty Harbor, Montana Artistic Impressions, Moon dance, Morning Sun, Mustang, Nakamichi, Nancy Ganz, National, Nearly Me, Nufoot, Olivia C., Penbrooke, Playtex, Plusform, Propet, Q.T. Intimates, R & M Richards, R&K, Rafaella, Reebok, Ruby Rd, Sante, Sante Classics, Saybury, Sego Creations, Shadowline, Sierra Socks, Slimsational, Smartdogs, Smarty Pants, Soft Style, Softer than Cashmere, Softspots, Softwear, Sport Timer, Spring Step, Straw Studios, Sun n Sand, Swann, Swirl, Take Two, Tally-Ho, Teri Lingerie, Therafirm, Totes, Tummy Tamer, Tundra, UltraSofts by National, Valley Lane, Valmont, Vanity Fair, Velrose, Venosan, Venus Cortland Foundations, Warwick Enterprises, Wearever, Westside, Wigwam, Wild Pearle, World's Biggest Sleepshirt, World's Softest, YIKES, Youthful Creations

National Wholesale Company, Inc. offers the following product(s): Active Shoes, Ankle Highs, Aprons, Blouses, Bras, Breast Forms, Camisoles, Cardigans, Casual Shoes, Coats, Diabetic Care, Dress Shoes, Dresses, Dusters, Footies, Garters, Girdles, Gloves, Gowns, Handbags, Hats, Hosiery, House Coats, Incontinence Products, Jackets, Jewelry, Just Comfort Hosiery, Knee Highs, Liners, Lounge Dresses, Loungers, Mastectomy Bras, Muumuus, Non-Run Hosiery, Pajamas, Panties, Pants, Pantyhose, Rainwear, Robes, Sandals, Scarves, Shapewear, Shirts, Shorts, Skirts, Slippers, Slips, Snap Coats, Socks, Socks, Special Needs, Stockings, Support Hosiery, Sweaters, Therapeutic Hosiery, Thermals, Thigh Highs, Tights, Tops, Wraps

Method(s) of Payment
Visa, Mastercard, American Express, Discover
Refund and Exchange Policy
We guarantee everything to please or your money will be cheerfully refunded, no questions asked. You are the judge!

To return merchandise for an exchange or refund: If you'd like to arrange for a quick replacement so your new item can be on its way, call our customer service department at 1-800-433-0580
Monday through Friday, 8:00 a.m. to 6:00 p.m. EST, or on Saturdays from
8:00 a.m. to 12:00 noon EST. We can place your new order, and credit
your return upon receipt. Please note: if you decide to do this, you will be charged shipping on your replacement item.

Fill out the reverse side of the packing slip that was enclosed with your order. If you don't have a packing slip, click here to print a copy of our returns form (if a gift, please include the sender's name and address.)

Fill out the Return Form on the
back of your packing slip. Wrap the merchandise,your filled our Return
Form and your instructions in secure packaging, and using the USPS or
shipping service of your choice, ship to:

National Wholesale Co., Inc.
400 National Blvd.
Lexington, NC 27292

If you are using our Easy Return Label (Fee of $6.95):

Fill out the Return Form on the back of your packing slip. Wrap the
merchandise, your filled out Return Form and your instructions in secure
packaging. Affix the Easy Return shipping label found in your package.
(Save the Return Label instruction sheet; it has your tracking number
on it). Give the package to your USPS mail carrier or drop it off at
any US Post Office or collection box. A flat fee of $6.95 will be deducted from the amount of your credit.

As soon as we process your
returned merchandise, the credit card you used to pay for your original
order will be credited if you are due a refund. (If you originally
ordered by mail with a personal check and are due a refund, you will
receive a refund check in the mail.) Please allow 5-10 business days
from when we receive your return for processing. 
Alternate Business Names
National (catalog)

Customer Review Rating plus BBB Rating Summary

National Wholesale Company, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.