BBB Business Review

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BBB Accredited Business since

Firestone Tire & Service

Phone: (800) 367-3872 View Additional Phone Numbers 333 E Lake St, Bloomingdale, IL 60108 http://www.MasterCareUSA.com View Additional Web Addresses


View BBB Rating for Firestone Tire & Service 's headquarters.

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Description

According to information in BBB files this company operates a chain of more than 1,500 company-owned automotive tire and service stores throughout the United States.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Tire & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company's headquarters and company-owned locations throughout the country participate as members of the Better Business Bureau. This means they support the Bureau's services to the publicand meet our membership standards.


BBB Complaint Information

Find aggregate BBB complaint information for Firestone Tire & Service . BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Tire & Service .


Additional Information

BBB file opened: January 01, 1962 Business started: 01/01/1976 Business started locally: 01/01/1976 Business incorporated: 11/21/1938 in NC
Type of Entity

Corporation

Business Management
Mr. Paul Halla, District Mgr. Zone 12
Contact Information
Principal: Mr. Paul Halla, District Mgr. Zone 12
Customer Contact: Mr. Larry Perdue, Manager Customer Retention
Business Category

Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Shock Absorbers

Alternate Business Names
BFS Retail & Commercial Operations, LLC Expert Tire Firestone Tire & Service Centers GCR Tire Center Mark Morris Tire Tire Station
Industry Tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.