BBB Business Review

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BBB Accredited Business since

York Communications, Inc.

Phone: (704) 876-2600 View Additional Phone Numbers 417 Olin Loop, Olin, NC 28660 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


York Communications Inc. is a full service telecommunications company. We specialize in business telecom systems (standard key, PBX, as well as Voice Over IP and hosted solutions); voice mail; paging systems; fiber optic cabling and structured cabling including backbone, data networking and voice cabling.  We provide sales, service, installation and repair on most major systems.  We also provide and install Video Surveillance and Access Control systems (both standard and IP based) as well as Coax Broadband TV Distribution systems.   We are a locally owned company and have been in business since 1987.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that York Communications, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for York Communications, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on York Communications, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 11, 2002 Business started: 10/01/1987 in NC Business started locally: 10/01/1987 Business incorporated 01/01/1995 in NC
Type of Entity


Business Management
Mr. Calvin York, President Mrs. Karen Y. Wagoner, Secretary & Treasurer
Contact Information
Principal: Mr. Calvin York, President
Number of Employees


Business Category

Telephone Equipment & Systems Dealers Computers - Cable & Installation Telephone Communications Data Communications Equipment & Systems Surveillance Equipment, Sales & Service

Products & Services

York Communications, Inc. sells the following brand(s): AltiGen Communications, Avaya, Bogen, ESI, Hubbell, NEC, Plantronics, Polycom, Valcom

York Communications, Inc. offers the following product(s): Access Control Systems, Business Telephone Systems and Equipment, Cellular Antenna Systems, Coax Broadband TV Distribution Systems, Headsets, Hosted Services, Network Cabling Hardware, patch panels, relay racks, Paging and Intercom Systems and Equipment, Patch Cables for data, SIP Trunking, Video Surveillance Systems, Voice Mail Systems


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.