Text Sizesmall medium large

This business is not BBB accredited.

Osterhus Outdoors, LLC

Phone: (704) 202-3363 Fax: (704) 212-2097 View Additional Phone Numbers 175 Landmark Dr, Salisbury, NC 28146 View Additional Email Addresses http://www.rowanheat.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers swimming pool sales & installations and Central Boiler outdoor wood furnace sales and service.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Osterhus Outdoors, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Osterhus Outdoors, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 29, 2009 Business started: 01/01/2003 Business incorporated 05/12/2003 in NC
Type of Entity

Limited Liability Company (LLC)

Business Management
Cyndi Osterhus, Owner/Manager Mr. Ken Osterhus, Managing Member
Contact Information
Principal: Cyndi Osterhus, Owner/Manager
Principal: Mr. Ken Osterhus, Managing Member
Number of Employees


Business Category

Swimming Pool Contractors, Dealers, Design Brick - Clay - Common & Face Concrete - Stamped & Decorative Stone Setting - Interlocking Pavers Fence - Sales, Service & Contractors Concrete - Custom Mason Contractors Patio, Porch & Deck Enclosures

Products & Services

Osterhus Outdoors, LLC sells the following brand(s): Central Boiler Outdoor Wood Furnaces , Leisure Pools

Osterhus Outdoors, LLC offers the following product(s): Fiberglass in-ground swimming pools, Outdoor wood furnaces and parts

Alternate Business Names
Osterhus Outdoors Central Boiler Dealer Osterhus Outdoors Pools & Spas
Click here to send business information. *PLEASE INCLUDE THE BUSINESS NAME IN YOUR EMAIL*
Do you have more information about this business? Let us know!

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.