BBB Business Review

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Description

We have requested background information from this company including the nature of their business but we have not received a response. BBB has concerns about the promised returns on investments that are being reported to us by inquirers. Callers indicate that more focus is placed on the recruiting and investing aspects compared to the actual penny auctions themselves. Please be sure to read additional articles listed below about pyramid and Ponzi schemes.

A recent review of customer complaints shows a pattern of customers not receiving promised payments from the business as well as difficultly reaching the company.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Rex Venture Group include:

  • 305 complaint(s) filed against business
  • Failure to respond to 8 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • BBB concerns with the industry in which this business operates
  • Government action(s) against the business

Factors that raised the rating for Rex Venture Group include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

305 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 34
Billing/Collection Issues 47
Delivery Issues 10
Guarantee/Warranty Issues 5
Problems with Product/Service 209
Total Closed Complaints 305

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rex Venture Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 12, 1998
Business Category

Ponzi Schemes Multi-Level Selling Companies Internet Shopping Cleaning Supplies Internet Auction Service

Alternate Business Names
Exact Method Marketing Free Store Club FreeStore Club FSC Store FSCStore.com Lighthouse America New Net Mail New Net Quest Signed and Numbered International, Inc. The Free Store Club Zeekler ZeekRewards
Industry Tips
Is it a Legitimate Opportunity or a Pyramid Scheme? The Bottom Line About Multilevel Marketing Plans
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.