BBB Business Review

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BBB Accredited Business since

Heavenly Touch Massage

Phone: (828) 264-4335 Fax: (828) 264-4336 246 Wilson Dr Ste D, Boone, NC 28607 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Heavenly Touch Day Spa is a full-service day spa centrally located in the NC High Country in Boone, NC. Our team of licensed estheticians, massage therapists and nail technicians offer superior, affordable luxuries such as massage, facial, nail care, hair removal, and body treatments. We encourage you to visit our spa and experience first hand why we were recently voted the area's best spa by Watauga Democrat readers.  Purchase gift cards or book online at

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Heavenly Touch Massage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Heavenly Touch Massage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 04, 2013 Business started: 11/16/2011 in NC Business started locally: 11/16/2011
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Carolina Board of Massage & Bodywork Therapy
150 Fayetteville Street Mall, Raleigh NC 27601
Phone Number: (919) 546-0050
Fax Number: (919) 833-1059
The number is 07768.

NC Department of Health & Human Services
5505 Creedmoor Rd, Ste 100, Raleigh NC 27612
Phone Number: (919) 814-2250

North Carolina State Board of Cosmetic Arts
1201 Front Street,, Suite 110, Raleigh NC 27609
Phone Number: (919) 733-4117
The number is S95378.

Type of Entity

Sole Proprietorship

Business Management
John Mlekush, Owner
Contact Information
Principal: John Mlekush, Owner
Number of Employees


Business Category

Massage Therapists Skin Care Tanning Salons Day Spas Nail Salons

Products & Services

Heavenly Touch Massage sells the following brand(s): Bio Freeze, Dermalogica, Massage FX, Pevonia, TheraPearl

Heavenly Touch Massage offers the following product(s): Massage Creams, Lotions and Oils, Massage Flame Candles, Skin Care Products

Method(s) of Payment
Cash, Master Card, Visa, American Express, Discover, Local Checks, Spa Finder and Spa Week Gift Cards

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.