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BBB Accredited Business since

Topsider Homes

Additional Locations

Phone: (336) 766-9300 Fax: (336) 766-1110 View Additional Phone Numbers 3710 Dillon Industrial Dr, Clemmons, NC 27012 View Additional Email Addresses http://www.topsiderhomes.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Topsider Homes is the maker of a unique and high quality home building system, based on a post and beam structural approach to construction and new home building. Each house begins as a custom home plan, with corresponding house building materials prefabricated and shipped in building component form to clients' building sites for construction by local home builders.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Topsider Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Topsider Homes
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 02, 1996 Business started: 01/01/1968 in NC Business incorporated 09/26/1988 in NC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Carolina Licensing Board for General Contractors
P.O. Box 17187, Raleigh NC 27619
Phone Number: (919) 571-4183
Fax Number: (919) 571-4703

Type of Entity


Business Management
Mr. Al Fielders, Director of Operations
Contact Information
Customer Contact: Mr. Al Fielders, Director of Operations
Number of Employees


Business Category

Log Cabins, Homes & Buildings Construction & Remodeling Services Buildings - Pre - Cut, Prefab & Modular - Dealers Home Design & Planning Timber Framing Garage Builders Home Builders Home Improvements - Additions

Products & Services

Topsider Homes offers the following product(s): Bahamas Home Building, Caribbean Home Building, Coastal Homes, Custom Homes, Earthquake Homes, Garages & Garage Kits, Guest, Studio & Pool Houses, Home Additions, Hurricane Homes, Luxury Homes, Panelized Homes, Pedestal Homes, Piling (or Stilt) Homes, Post & Beam Homes, Prefabricated Homes, Virgin Island Home Building


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.