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BBB Accredited Business since

Pro Stone

Phone: (336) 765-2977 Fax: (336) 659-6133 1079 Hanes Mall Blvd, Winston Salem, NC 27103 http://www.prostoneusa.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Prostone Kitchen & Bath is a premier provider of granite and quartz countertops as well as solid wood cabinetry. With an on site warehouse of hundreds of granite and quartz slabs to choose from, we have the selection to suit your taste as well as your budget! Call or visit us today at our Winston Salem & Greensboro showroom.

312 Dougherty Street, Greensboro NC 27406   336-574-2755

1079 Hanes Mall Blvd Winston Salem NC 27103 336-765-2977 (Beside Costco)


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pro Stone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pro Stone include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Pro Stone
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 28, 2009 Business started: 01/01/2003 Business started locally: 01/01/2003 Business incorporated 01/01/2003 in NC
Type of Entity

Corporation

Business Management
Mr. Jin Yang, President
Contact Information
Principal: Mr. Jin Yang, President
Number of Employees

8

Business Category

Kitchen & Bath - Design & Remodeling Granite Cabinets Countertops Quartz

Method(s) of Payment
All Payments Accepted
Alternate Business Names
Prostone Granite & Cabinetry Prostone Granite and Cabinet Prostone Kitchen & Bath, Inc.

Customer Review Rating plus BBB Rating Summary

Pro Stone has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.