BBB Business Review
This Business is not BBB accredited
Phone: (336) 659-4448 4842 Country Club Rd, Winston Salem, NC 27104
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Lee's Jewelry include:
- BBB does not have sufficient background information on this business
Factors that raised the rating for Lee's Jewelry include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Additional Complaint Information
On March 8, 2012, we began receiving inquiries from customers asking about the status of this business. Customers indicated they had delays in receiving merchandise that they had dropped off for repairs. Customers also mentioned they were unable to reach the business and that there was no way to leave a message as they could in the past.
We have attempted to reach the business at their listed phone number but there is no answer nor is there any way to leave a voice message. We also attempted to contact the owner on his cell phone. No one answered but a detailed message was left on voicemail requesting a return phone call as soon as possible.
During a visit to the store on Tuesday, March 13, 2012, a note was seen posted on the door. It read, "Will reopen Tuesday March 13th - Power should be restored - " While their posted hours of operation are listed Monday - Friday from 9am until 6pm, the store was closed with no signs of any activity at 9:15am.
Business ManagementFrank Haskins
Jewelers - Retail