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Northwest North Carolina

BBB Business Review

BBB Accredited Business since

Brady-Flanary HVAC, Inc.

Additional Locations

Phone: (336) 992-3287 View Additional Phone Numbers 131 E Mountain Rd, Kernersville, NC 27284 View Additional Email Addresses View Additional Web Addresses


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Brady Flanary Heating and Air Conditioning offers award winning service to the Triad area.  We are  solely committed to residential service and replacement.  Providing homeowners with a great service experience is our only priority.   Our Service Department never closes so; we are always here when you need us.  For service be sure to call the number closest to your area:  For Kernersville call 992-3287, for Winston-Salem call 767-6234, for Clemmons call 778-0512, and for King call 983-6182.  We also provide FREE estimates for system replacement.  Visit our website for more information and for money saving coupons.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brady-Flanary HVAC, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Brady-Flanary HVAC, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Additional Information

BBB file opened: May 31, 1995 Business started: 01/01/1991 in NC Business incorporated: 01/01/1999 in NC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NC State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors
1109 Dresser Court, Raleigh NC 27609
Phone Number: (919) 875-3612
Fax Number: (919) 875-3616
The number is 18095H.

Type of Entity


Business Management
Mr. Neil Flanary, President
Contact Information
Principal: Mr. Neil Flanary, President
Business Category

Heating & Air Conditioning Air Conditioning Repair Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Heating Equipment Air Conditioning Contractors & Systems Heating Contractors

Products & Services

Brady-Flanary HVAC, Inc. sells the following brand(s): Aprilaire, Carry Trane, Thermopride, Mitsubishi, Honeywell, and Aprilaire equipment for system replacement., exclusive Trane Confort Specilist Dealer , Honeywell, Mitsubishi, Provide service on all brands of residential heating and air conditioning equipment., Provide service on all brands of residential heating and air conditioning equipment., Thermopride, Trane

Brady-Flanary HVAC, Inc. offers the following product(s): All residential heating and air conditioning products and accesories, Heat Pump, Gas Furnace , Oil Furnace , Humidification System , Dehumidification System, Air Filtration System, Service on all residential makes and models 24/7, Residential heating and air conditioning equipment and accesories, We sell all items having to do with residential heating, air conditioning, and indoor air quality.

Method(s) of Payment
We accept Cash, Checks, Mastercard, Visa, American Express, and Discover Card
We offer 100% Financing
Alternate Business Names
Brady Flanary Heating and Air Conditioning Brady Flanary HVAC, Inc.

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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