Text Sizesmall medium large

BBB Accredited Business since

US Safety SECOCO, Inc.

Additional Locations

View Additional Phone Numbers PO Box 552, Pfafftown, NC 27040 http://www.ussafetynewsouth.com/ View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers commercial quality fire protection for the family, fire protection sales and service, professional  recommendation and installation of wireless exclusive Crossfire alarm system. All products are American-manufactured and boast the longest warranties in the industry.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that US Safety SECOCO, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for US Safety SECOCO, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on US Safety SECOCO, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 27, 2000 Business started: 07/02/1988 in NC Business started locally: 07/02/1988 Business incorporated 06/07/2000 in NC
Type of Entity


Business Management
Mr. Frank Thomas, President Mr. SueEllen A Thomas, VP , Sect
Contact Information
Principal: Mr. Frank Thomas, President
Number of Employees


Business Category

Fire Protection Equipment & Supplies Fire & Smoke Alarm Systems Carbon Monoxide Detecting

Products & Services

US Safety SECOCO, Inc. sells the following brand(s): Crossfire, Pyrotex, x-it, Burn Free, Guardian Alert 911, PEARL,Biologix, AFT, Waterpuck., Homefront with interlinx, Pyrotex,biooggix,X-IT, AppliedFire Technologies,Masterguard, Thermalink, Pearl, FireShield,Lifetone, HOMEFRONT with Interlinx, Thermalink, Pyrotex, Biologix, AFT, Water Gel,FireShield, Lifetone

US Safety SECOCO, Inc. offers the following product(s): Crossfire optical smoke alarms, Crossfire heat activated fire alarms, Crossfire carbon monoxide alarms, portable fire extinguishers, kitchen fire blankets, fire escape ladders, propane/methane gas detector, radon gas detector, emergency burn kit, emergency preparedness kit, surge protectors, , Optic Sensors with interlinx rf technology, Heat Activated Fire Alarms,CO Alarms with bio-mimetic technology, Radon Detectors, Explosive Gas Alarm,ABC and Halotron FX,Lifetone, Fire Blanket,Surge Protectors,Water-Gel Burn Kit

Method(s) of Payment
Cash ,check,credit cards, financing available
Alternate Business Names
USSafetySECOCO Inc. NewSouth

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.