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This business is not BBB accredited.

Safety Pro

Phone: (336) 722-4314 View Additional Phone Numbers 1530 Martin Street, Suite 209, Winston Salem, NC 27103

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This company offers employment opportunities selling fire extinguishers.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Safety Pro
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 03, 2003
Business Category

Fire & Smoke Alarm Systems

Additional Information

We rate this company as having an unsatisfactory business performance record based on deceptive advertising practices, and failure to eliminate the cause of their complaints. This company advertises in local newspapers for management trainees charging applicants a one time registration and kit fee which totals about $155.00. According to the company, the kit price is refunded upon becoming a manager. According to complainants, few people ever progress to a manager position. Management trainees are not employees, they are actually sales representatives having a status of independent contractors. Sales representatives are required to sell at least $2000 worth of equipment before being eligible for any kind of management position. Managers are also independent contractors and are personally responsible for rent and office expenses. Trainees and managers are compensated on a straight commission basis. Complainants allege misrepresentation of the job offer and false advertising. Applicants complain no management positions are available, as advertised. Many allege difficulty obtaining refunds. The company responds to some complaints by issuing refunds. Some complaint responses do not adequately address the complainant allegations and are referred back to the company for reconsideration. Some complaints remain unresolved, meaning the complainants are not satisfied with the company's responses. Several complaints are unanswered. On August 2, 2001, Safety Pro was issued a Cease and Desist Order stating, " that a license is required to sell, install, service or hold one's self or one's company out to perform such work on fire alarms, smoke detectors or other electronic protection devices in one and two family dwellings. Any and all sales of electronic protective systems/devices shall cease and desist until such time as a valid license is obtained from the office of the Lousiana State Fire Marshal. We consider this company's advertising to be deceptive and misleading. They do not directly offer management positions. Also, refunds of application fees are conditional upon meeting a sales quota which may be difficult to achieve. Most legitimate jobs will pay you, not expect you to pay for the priviledge of working for them.

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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.