BBB Business Review

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BBB Accredited Business since

John Golden Frames and Fotos

View Additional Phone Numbers 634 Meadowlark Drive, Winston Salem, NC 27106 http://www.facebook.com/jgframes View Additional Web Addresses



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Description

We offer custom framing and matting services for photographs, prints, objects / mementos, certificates, needlework, collectables, etc. In addition, we offer photo restoration, dry mounting, and photo printing services as well as frame repair, glass repair, refitting, canvas stretching, and many other framing services.  We offer portrait and event photography services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that John Golden Frames and Fotos meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for John Golden Frames and Fotos include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on John Golden Frames and Fotos
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 31, 2012 Business started: 12/20/2007 in NC Business started locally: 12/20/2007 Business incorporated 12/20/2007 in NC
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Golden, Owner
Contact Information
Principal: Mr. John Golden, Owner
Number of Employees

1

Business Category

Custom Framing Picture Framing Photographers - Portrait Picture Frames - Restore & Repair Photographers Picture Frames - Dealers

Products & Services

John Golden Frames and Fotos sells the following brand(s): Tru Vue, Crescent, Roma, Decor, International Moulding, and many others

John Golden Frames and Fotos offers the following product(s): Glass, Mats, Photo prints, Picture Frames, Prints

Method(s) of Payment
Cash, checks, and major credit cards
Refund and Exchange Policy
Refund Policy (for Goods)If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them. Refund Policy (for Services)If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will fully refund the cost of your order.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.