BBB Business Review

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This business is not BBB accredited.

Reid Construction & Restoration, Inc.

Phone: (828) 758-8111 Fax: (828) 758-8121 View Additional Phone Numbers 2928 Hickory Blvd, Hudson, NC 28638

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We specialize in commercial and residential remodeling and new construction, including, but not limited to, roofing, metal, rubber, and shingles, drywall, painting, plumbing, electrical and all types of flooring. We are ready to take on any job with new construction or remodel, for any commercial or home project.  Call us today to get a free estimate for any construction need.  Reid Construction and Restoration, Inc also offers U-haul Rentals, Rent to Own Storage Buildings with no Credit Check.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Reid Construction & Restoration, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Reid Construction & Restoration, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 2011 Business started: 06/01/1984 in NC Business started locally: 04/01/2006 Business incorporated 09/16/2011 in NC
Type of Entity


Business Management
Mr. Baxter Steven Reid, President Ms. Terri Reid, Vice President
Contact Information
Principal: Mr. Baxter Steven Reid, President
Customer Contact: Ms. Terri Reid, Vice President
Number of Employees


Business Category

Construction & Remodeling Services Contractors - Retaining Wall Concrete Contractors Excavating Contractors Home Improvements - Additions Painting Contractors Roofing Contractors

Method(s) of Payment
Cash and Checks.
Refund and Exchange Policy
All work is guaranteed.
Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.