BBB Business Review

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This business is not BBB accredited.

Piedmont Appliance Repair

Additional Locations

Phone: (336) 250-7545 View Additional Phone Numbers 3548 Thomasville Road, Winston Salem, NC 27107 View Additional Email Addresses http://www.ncappliancerepair.com View Additional Web Addresses ! There is an alert on Piedmont Appliance Repair !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Piedmont Appliance Repair include:

  • 10 complaint(s) filed against business
  • Failure to respond to 6 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to be transparent about ownership, location, or products/services offered

Factors that raised the rating for Piedmont Appliance Repair include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 9
Total Closed Complaints 10

Additional Complaint Information

This company has a very long history of misleading business practices. Customer complaints show a pattern of the company collecting money up front, then doing either no work or very little work at all and never returning to complete the project or provide special ordered parts. This company also has a pattern of complaints concerning doing work that should be performed by licensed professionals yet the company is not licensed. The BBB has attempted to contact the company many times at many different address in regards to these complaints. Currently we do not have a legitimate business address for this company. Two of the addresses being used currently are for ABC stores.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Piedmont Appliance Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 19, 1993 Business started: 01/01/1986
Business Management
Mr. Ronnie Allen Griffin, Name on Record John Collett Mr. Allen Griffin, Name on Record Mr. Ron Allen Griffin, Name on Record Mr. Ronald Allen Griffin, Name on Record Jeff D. Moss, Name on Record Mr. Adrian Ranson, Name on Record Crystal Hope Spear Ronnie Spears Mr. Gary Wagner, Name on Record Mr. Mike Wagner, Name on Record
Contact Information
Principal: Mr. Ronnie Allen Griffin, Name on Record
Business Category

Construction & Remodeling Services Construction & Remodeling Services Handyman Services Appliances - Major - Parts & Supplies Appliances - Small - Service & Repair

Hours of Operation
Neighbor called in and gave us this information. - 2/2012 KA
Alternate Business Names
24/7 Appliance A & C Construction A & C Construction Company Inc. A & E Signature Service A G Services A-1 Appliance Center A-1 Service A-1 Service Center A-1 Services Heating & A/C AAA Service AAA Service Center, LLC Ace Appliance Repair Adrian Services Adrian Services Appliances Adrian Services Remodeling Affordable Services All Good Service Company Allgood Services American Service Co. American Service Company American Service Company Inc. American Services Appliance Depot Appliance Shop ASC Crystal Spear Everhart Appliance Fastest Appliance Repair Fastest Appliance Service G & C Construction G&C Construction, Inc. Griffin & Griffin Griffin Construction Griffin Construction Company Home Comforts Home Pro Home Pros NC Home Pros North Carolina Home Pros Panther Appliance Quality Appliance Repair Quality Handyman Service Quality Home Service Ron Griffin Ronnie Allen Griffin Service Center Service Experts Service Today serviceXperts Winston Salem Service Center
Additional Information

Prior known address used by this company is not a real address. It appears to be a made-up address using the zip code of Lexington and a made-up or misspelled Kernersville street name. The previous address used by this company, 1959 N. Peace Haven Road, is not an actual physical address but is a UPS store. The address previous to the Peace Haven Road address provided by the company to one of their customers, 846 S. Main Street in High Point North Carolina, is a vacant lot.

Licensing

This company has advertised in phone books under the headings of "Heating Contractors" and "Air Conditioning Contractors & Systems." This company is not a licensed contractor for either of these trades. The company has been the subject of government action concerning the performance of heating and cooling work without holding the proper licensing. The BBB has been unable to confirm this company holds any licenses.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.