BBB Business Review

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This business is not BBB accredited.

Convergent Technologies, Inc.

Additional Locations

Phone: (336) 722-2990 View Additional Phone Numbers 1095 Fairchild Road, Winston Salem, NC 27105 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Local, Triad-based business serving customers since 2001. New and repair of business computers, servers, telephone systems, Internet firewalls, routers, fiber, and cabling.  Design, installation and maintenance.  Avaya, Nortel, Microsoft, AMP, Fortinet, Dell, Nfina servers. EnGenius wireless phones, wired and wireless paging, UBIQUITI wireless networking, WiFi wireless internet, video surveillance, SIP and IP video camera, MICROSOFT Office 365 email migration, data backup and recovery, ROARING PENGUIN anti-spam, ESET anti-virus, and remote computer monitoring and patch management.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Convergent Technologies, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Convergent Technologies, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 03, 2002 Business started: 07/27/2001 in NC Business started locally: 07/27/2001 Business incorporated 07/27/2001 in NC
Type of Entity


Business Management
Sam Solomon, Owner Mrs. Sharon W. Solomon, President
Contact Information
Principal: Sam Solomon, Owner
Principal: Mrs. Sharon W. Solomon, President
Number of Employees


Business Category

Computers Hardware, Software & Services Computers - Cable & Installation Telephone Equipment & Systems Service & Repair Computer Consultant

Products & Services

Convergent Technologies, Inc. sells the following brand(s): Avaya IP Office Phone System, Dell, Fortinet, Microsoft, Nfina Servers, Nortel Additions, Ubiquiti

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 AM
S: Closed
Su: Closed
Method(s) of Payment
Check or credit cards accepted.
Refund and Exchange Policy
Satisfaction guaranteed or your money back.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.