BBB Business Review

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This business is not BBB accredited.

DataMax Corporation

Phone: (336) 777-3555 View Additional Phone Numbers 711 Coliseum Plaza Ct, Winston Salem, NC 27106 View Additional Email Addresses http://www.datamax.com View Additional Web Addresses


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Description

Third Party Collection Agnecy


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for DataMax Corporation include:

  • 32 complaint(s) filed against business

Factors that raised the rating for DataMax Corporation include:

  • Length of time business has been operating
  • Response to 32 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

32 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 29
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 32

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DataMax Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 04, 1960 Business started: 08/22/1889 in NC Business started locally: 01/01/1889 Business incorporated 08/14/1909 in NC
Type of Entity

Corporation

Business Management
Mr. Robert Egleston, President & CEO Mr. Terry Taylor, Vice President of Operations Mrs. Lisa Venable, Senior Vice President & CFO
Contact Information
Principal: Mr. Robert Egleston, President & CEO
Customer Contact: Mr. Terry Taylor, Vice President of Operations
Number of Employees

32

Business Category

Collection Agencies Foundations - Education, Philanthropy, Research

Method(s) of Payment
Cash, Check, Money Order, VISA, MasterCard and Discover.
Refund and Exchange Policy
n/a
Alternate Business Names
DataMax Foundation Interstate Credit Collections
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.