BBB Business Review

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BBB Accredited Business since

Advance Chiropractic & Health Center

Phone: (336) 766-0888 Fax: (336) 766-0608 2505 Neudorf Rd, Clemmons, NC 27012

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers chiropractic services, massage, nutrition, homeopathy and functional medicine.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advance Chiropractic & Health Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advance Chiropractic & Health Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 11, 2002 Business started: 06/01/1989 in NC Business started locally: 06/01/1989
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NC Board of Chiropractic Examiners
174 Church Street, Concord NC 28025
Phone Number: (704) 793-1342

Type of Entity

Sole Proprietorship

Business Management
Dr. Susan Sykes, Owner
Contact Information
Principal: Dr. Susan Sykes, Owner
Number of Employees


Business Category

Chiropractors D.C. Holistic Practitioners Massage Therapeutic Myofunctional Therapy Nutritionists

Products & Services

Advance Chiropractic & Health Center sells the following brand(s): Apex Energetics, Biofreeze, Designs for Health, Douglas Labs, OrthoMolecular Products, Physiologics, SafeCare Homeopathics, Standard Process

Advance Chiropractic & Health Center offers the following product(s): Biofreeze, Exercise balls, Homeopathics, Kinesiotape, Nutritional Supplements, Omni Massagers, Therabands

Method(s) of Payment
Cash, check, VISA, Mastercard, Discover card, American Express, CareCredit.
Refund and Exchange Policy
Nutritional supplements are refundable only if they are unopened and not expired unless otherwise authorized by the doctor.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.