This business is not BBB accredited.Additional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Lolly Wolly Doodle include:
- Failure to respond to 2 complaint(s) filed against business
- 7 complaint(s) filed against business that were not resolved
- Length of time business has taken to respond to complaint(s)
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Lolly Wolly Doodle include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||33|
|Total Closed Complaints||82|
Additional Complaint Information
On August 29,2014, we contacted the business by certified mail concerning a pattern of complaints involving customers ordering merchandise but not receiving the merchandise despite multiple contacts to them online, by email, and by phone. We asked the business to provide to us a response indicating the steps they would take to eliminate this pattern of complaints and to also respond to the currently then fourteen unanswered complaints. No response from the company concerning the pattern of complaints or their plan to correct them has been received.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Brandi Tysinger Temple, Owner Ms. Sarah Floyd, Customer Service
Childrens & Infants Wear - Retail