BBB Business Review

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This business is not BBB accredited.

Lolly Wolly Doodle

Additional Locations

Phone: (855) 366-3531 View Additional Phone Numbers 1120 Piedmont Drive, Lexington, NC 27295 View Additional Email Addresses http://www.lollywollydoodle.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Lolly Wolly Doodle include:

  • Failure to respond to 13 complaint(s) filed against business
  • 9 complaint(s) filed against business that were not resolved

Factors that raised the rating for Lolly Wolly Doodle include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

79 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 37
Guarantee/Warranty Issues 0
Problems with Product/Service 40
Total Closed Complaints 79

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Lolly Wolly Doodle
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: December 22, 2009 Business started: 01/01/2010 Business started locally: 01/01/2010 Business incorporated 10/19/2011 in NC
Type of Entity

Corporation

Business Management
Ms. Brandi Tysinger Temple, Owner Ms. Sarah Floyd, Customer Service
Contact Information
Customer Contact: Ms. Sarah Floyd, Customer Service
Principal: Ms. Brandi Tysinger Temple, Owner
Number of Employees

65

Business Category

Childrens & Infants Wear - Retail


Customer Review Rating plus BBB Rating Summary

Lolly Wolly Doodle has received 1 out of 5 stars based on 5 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.