This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for T-N-T Carports, Inc. include:
- Failure to respond to 35 complaint(s) filed against business
- 34 complaint(s) filed against business that were not resolved
Factors that raised the rating for T-N-T Carports, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||70|
|Total Closed Complaints||154|
Additional Complaint Information
Most of the unanswered complaints concern the company not finishing the work or failing to fix work that was improperly completed. Several complaints concern repeated failure to make scheduled appointments to install the structures. Additionally, customers complained about not being able to reach the company and wondering if the company was still in business. After further investigation, BBB confirmed the company to be in business via a site visit.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Type of Entity
Business ManagementMr. Venancio Torres, President Mr. Johnathon Barbour, Dealer Services Fidel Martinez, Dealer Services Manager Ms. Estephanie Monroy, Customer Service Manager
Carports Garage Builders Buildings - Metal
Alternate Business NamesT & T Carports T&T Carports T-N-T Carports T-N-T Carports Inc TnT Carports, Inc. TNT Metal Buildings
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview