BBB Business Review
BBB Accredited Business since
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We provide acrylic tub liners, free-standing tubs, showers, walls and bathroom accessories.
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A BBB Accredited Business since
BBB has determined that Bath Fitter meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Bath Fitter include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||6|
Type of Entity
Business ManagementMr. Gary Black, Branch Manager Ms. Liz Patton, Marketing Coordinator
Bathroom Remodeling Bathroom Accessories
Method(s) of PaymentCash, Check, Visa, Master Card, American Express, Discover
Refund and Exchange Policy
Alternate Business NamesMartin Martin Renovations, Inc. Martin Renovations, Inc.
Information in the Bureau's file indicates this company is not located in the Northwest North Carolina area. You may wish to contact the Better Business Bureau in Greensboro, NC for information. Their telephone number is (336) 852-4240.