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BBB Accredited Business since

Glass Doctor

Fax: (336) 679-7878 View Additional Phone Numbers 1719 Shacktown Rd, Yadkinville, NC 27055 View Additional Email Addresses View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We are a full line glass shop. Customers who have been with us for decades will tell you we have a service focused mindset. Our integrity, our years of service experience and our emphasis on customer service provide our cliental with quality workmanship and service. Professional team committed to prompt, courteous, quality workmanship and the knowledge to assist with all your glass needs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Glass Doctor meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Glass Doctor include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Glass Doctor
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 12, 1996 Business started: 01/01/1996 in NC Business started locally: 01/01/1996 Business incorporated 01/15/1997 in NC
Type of Entity

Franchisee

Business Management
Mr. Phillip Stanley, President
Contact Information
Principal: Mr. Phillip Stanley, President
Number of Employees

9

Business Category

Auto Repair - Windshield, Glass Shops Auto Services Glass, Mirror & Screen Companies Mirrors Shower Doors & Enclosures Windows - Repairing

Products & Services

Glass Doctor sells the following brand(s): Carlite, Mopar, PGW , Pilkington

Glass Doctor offers the following product(s): Auto Glass, commercial Glass, House Glass, Mirrors , Shower Enclosures, Table Tops , To name a few

Method(s) of Payment
We except all major credit cards.
Alternate Business Names
A-1 Auto Glass, Inc. Glass Doctor Glass Doctor of Winston-Salem
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.