BBB Business Review

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This Business is not BBB accredited

Rural Hall Animal Hospital

Additional Locations

Phone: (336) 969-2207 View Additional Phone Numbers 1055 NC Highway 65 East, Rural Hall, NC 27045 View Additional Web Addresses ! There is an alert on Rural Hall Animal Hospital !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rural Hall Animal Hospital
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 19, 1991
Business Management
Dr. Amy Jessup, Owner Ms. Doris Pretty, Office Manager Dr. Lacey Rush
Contact Information
Principal: Dr. Amy Jessup, Owner
Principal: Ms. Doris Pretty, Office Manager
Business Category

Animal Hospitals

Alternate Business Names
Almost Home Boarding & Grooming Kennel University Parkway Animal Hospital
Additional Information

The BBB has requested basic information from this company. The BBB has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.

Out of Business

BBB has received information that this business is no longer in operation. We have verified that they have closed their doors. At this time, we are attempting to verify that clients' records have been transferred to another veterinarian.

Update: 

According to information received from the business, they are under bankruptcy proceedings and cannot offer any refunds, disperse any funds or provide further service. Clients wishing to obtain patient records can send a self addressed stamped envelope to: PO Box 1251, Rural Hall, NC 27045 or request an email copy at ruralhallvet@yahoo.com .

Additionally, printed copies can be obtained at Old Town Veterinary Hospital, 3744 Reynolda Rd, Winston-Salem, NC. Please note Old Town Veterinary Hospital is UNRELATED to Rural Hall Animal Hospital and is only doing a goodwill community service to assist patients of Rural Hall Animal Hospital.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.