BBB Accredited Business since
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Advanced repairs and replaces heating and air systems, repairs appliances, plumbing repairs and any replacements as well as minor electrical work
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A BBB Accredited Business since
BBB has determined that Advanced Appliance Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Advanced Appliance Service, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 16 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
NC State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors
1109 Dresser Court, Raleigh NC 27609
Phone Number: (919) 875-3612
Fax Number: (919) 875-3616
The number is 13704.
Type of Entity
Business ManagementMr. Michael Cooper, President
Number of Employees
Air conditioning & Heating Contractors - Residential Air Conditioning Equipment - Room Units Plumbing Fixtures, Parts, Supplies - Retail Air Conditioning Repair Appliances - Small - Service & Repair Air Conditioning Supplies & Parts Heating Equipment Electricians – Residential Heating & Air Conditioning - Filters Plumbers Heating Contractors
Products & Services
Advanced Appliance Service, Inc. sells the following brand(s): Rheem, Lennox, Carrier and Payne
Advanced Appliance Service, Inc. offers the following product(s): We are the biggest dealer for UV Lights for your heating and air unit
Method(s) of PaymentWe accept cash, check and all forms of credit cards
Refund and Exchange PolicyOur labor is guaranteed for 90 days and parts are guaranteed according to the manufacturer
Alternate Business NamesAdvance Supply Advanced Appliance Service Advanced Appliance Svc Incorporated
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview