BBB Business Review

BBB Accredited Business since

Hanesbrands Inc.

Additional Locations

Phone: (336) 519-8080 View Additional Phone Numbers 1000 E Hanes Mill Rd, Winston Salem, NC 27105 View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hanesbrands Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Hanesbrands Inc. include:

  • 32 complaint(s) filed against business

Factors that raised the rating for Hanesbrands Inc. include:

  • Length of time business has been operating
  • Response to 32 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

32 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 3
Guarantee/Warranty Issues 6
Problems with Product/Service 19
Total Closed Complaints 32

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hanesbrands Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1987 Business started: 01/01/1986 Business started locally: 01/01/1986 Business under new ownership as of: 07/18/2006 Business incorporated: 07/18/2006 in NC
Type of Entity


Business Management
Mr. Chris Fox
Contact Information
Principal: Mr. Chris Fox
Business Category

Manufacturers & Producers Bras General Merchandise - Retail Mail Order & Catalog Shopping Product Sales - General Mens Clothing & Furnishings - Wholesale & Manufacturers Womens Apparel - Wholesale & Manufacturers

Alternate Business Names
Aire' brand apparel Bali barely there brand apparel Beefy T brand apparel C9 brand apparel Cacharel brand apparel Celebrity brand apparel Champion brand apparel Daisy Fresh brand apparel Duofold brand apparel Hanes Bali Playtex Factory Outlet Stores Hanes brand apparel J.E. Morgan brand apparel JMS brand apparel Just My Size brand apparel L'eggs brand apparel One Hanes Place brand apparel Outer Banks brand apparel Playtex brand apparel Rinbros brand apparel Ritmo brand apparel Sheer Energy brand apparel Silo Reflections brand apparel Sol brand apparel Sol y Oro brand apparel Stedman by Hanes brand apparel Tagless brand apparel Wonderbra brand apparel Zorba brand apparel

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Types of Complaints Handled by BBB

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BBB Complaint Process

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