BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Spaugh Construction & Remodeling

Additional Locations

Phone: (336) 945-5020 Fax: (336) 945-7833 View Additional Phone Numbers 450 Lewisville Vienna Rd, Lewisville, NC 27023 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers kitchen & bath remodeling, decks, windows, room additions, roofing & siding; as well as a direct mail, advertising, promotions & listing service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Spaugh Construction & Remodeling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Spaugh Construction & Remodeling include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Spaugh Construction & Remodeling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 03, 1992 Business started: 01/01/1982 Business started locally: 01/01/1982 Business incorporated 10/02/1990 in NC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NC State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors
1109 Dresser Court, Raleigh NC 27609
Phone Number: (919) 875-3612
Fax Number: (919) 875-3616

Type of Entity


Business Management
Mr. Thomas C. Spaugh, President
Contact Information
Principal: Mr. Thomas C. Spaugh, President
Business Category

Construction & Remodeling Services Windows - Installation & Service Heating & Air Conditioning Sunroom & Solarium Design & Construction Floors - Hardwood Windows Advertising - Direct Mail Marketing Programs & Services Windows - Repairing Floor Coverings & Installation Carpet Installation Floors - Laminate Plumbing - Renovation & Repair Contractor - Metal Roofing Kitchen & Bath - Design & Remodeling Contractor - Insulation Patio & Deck Builders Patio, Porch & Deck Enclosures Roofing Contractors

Alternate Business Names
Data Marketing Services, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.