BBB Accredited Business since

Whiteheart & Sons Automotive

Phone: (336) 724-7463 Fax: (336) 724-9644 View Additional Phone Numbers 3500 N. Patterson Avenue, Winston Salem, NC 27105 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


All of your towing and recovery needs from automobile accidents, break-downs or auto repairs.

Towing service available 24 hours a day, 7 days a week.

Safe & secure vehicle storage for auto claims.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Whiteheart & Sons Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Whiteheart & Sons Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Whiteheart & Sons Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1988 Business started: 01/01/1984 Business started locally: 01/01/1984 Business incorporated 05/30/1995 in NC
Type of Entity


Business Management
Mr. Steve Whiteheart, Vice President Mr. Steve Whiteheart, President Mr. Garry Whiteheart, Operations Manager
Contact Information
Customer Contact: Mr. Garry Whiteheart, Operations Manager
Principal: Mr. Steve Whiteheart, President
Principal: Mr. Steve Whiteheart, Vice President
Business Category

Auto Repair & Service Brake Service Engines - Fuel Injection Service & Parts Lubricating Service - Automotive Road Service - Automotive Towing - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Lube & Oil - Mobile Tires - Commercial Sales & Service Auto - Emissions Testing Auto Repair - Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Services - Oil & Lube Auto Air Conditioning Auto Diagnostic Service Auto Inspection Stations

Alternate Business Names
Whiteheart & Sons Company

Additional Locations

  • 3500 N. Patterson Avenue

    Winston Salem, NC 27105 (336) 744-5162 (336) 724-7463


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.