BBB Accredited Business since
Firestone Tire Center
Additional LocationsPhone: (336) 973-5401 Fax: (336) 973-5404 View Additional Phone Numbers 5881 W. US Hwy 421, Wilkesboro, NC 28697 View Additional Email Addresses http://www.gcrtires.com View Additional Web Addresses
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Description
According to information in BBB files this company operates a chain of more than 1,600 company-owned automotive tire and service stores throughout the United States.
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BBB Accreditation
A BBB Accredited Business since
BBB has determined that Firestone Tire Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company’s headquarters and company-owned locations throughout the country participate as members of the Better Business Bureau. This means they support the Bureau’s services to the public and meet our membership standards.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Firestone Tire Center include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 0 |
| Billing/Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 0 |
| Total Closed Complaints | 0 |
Additional Complaint Information
Based on BBB files, this company has a satisfactory record with the Bureau. A “satisfactory record” means a company has been in business for at least 12 months, and properly addressed matters referred by the Bureau. The company does not have an unusual volume or pattern of complaints, or any government actions involving its marketplace conduct. The Bureau understands and has no concerns about the company’s products, services and type of business. When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.
Definitions | BBB Complaint Process | File a Complaint against Firestone Tire Center
Additional Information
topBusiness Management
Mr. Terry Owensby, Manager Mr. Rick Kilby, ManagerContact Information
Business Category
Auto Repair & Service Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Shock Absorbers Tire Dealers Auto Inspection Stations
Alternate Business Names
Bridgestone/Firestone, Inc. Expert Tire Firestone Tire and Service GCR Tire Centers Mark Morris Tire Tire StationAdditional Locations
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THIS LOCATION IS NOT BBB ACCREDITED
336 East Lake Street
Bloomingdale, IL 60108 Directions
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5881 W. US Hwy 421
Wilkesboro, NC 28697 Directions
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
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BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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