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BBB Reliability Report for

Santa Rosa Kids House

This charity does not meet one or more of the 20 Standards for Charity Accountability.
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Name: Santa Rosa Kids House
Phone: (850) 623-1112
Fax: (850) 623-1219
Address: 5643 Stewart Street
Milton, FL 32570
Report Creation Date: December 5, 2008
Report Expiration Date: September 1, 2016
Principal: Wendell Hall, Chair Person
Customer Contact: Wendell Hall, Chair Person - (850) 983-4442
Entity: Corporation
Incorporated: January 2004, FL
File Open Date: December 2008
Type of Business: Charity - Local

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. Donors must decide for themselves the relative importance of the Standards in question.

Santa Rosa Kids House does not meet the following 5 Standards for Charity Accountability.

05:No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation.

06:Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

Santa Rosa Kids House, Inc.'s board does not currently have a written policy of assessing organization's performance and effectiveness.

17:Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

18:Address privacy concerns of donors by: (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

19:Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

BBB was not able to verify the following 5 Standards for Charity Accountability.

01: A board of directors that provides adequate oversight of the charity's operations and its staff.

Santa Rosa Kids House, Inc. did not provide any Board Minutes to be able to verify the board of directors provides adequate oversight of the charity's operations and its staff.

03: A minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation.

Santa Rosa Kids House, Inc. did not provide a board attendance roster to be able to verify how many meetings were held in 2012 and how many board members attended.

07: Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Santa Rosa Kids House, Inc. did not provide evidence of submission to the organization's governing body, for its approval, a written report that outlines the result of the organization's plan of current and future actions listed in Standard 6.

14: Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Santa Rosa Kids House, Inc. did not provide a board-approved annual budget for its current fiscal year.

15: Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part.

Santa Rosa Kids House, Inc. did not provide any materials.

The following Standard for Charity Accountability was either not in effect or did not apply to this charity at the time of the evaluation.

20: Respond promptly to and act on complaints brought to its attention by the BBB about fund raising practices, privacy policy violations and/or other issues.

Santa Rosa Kids House meets the remaining 9 Standards for Charity Accountability.


Total Program Expenses:$230,998


Chief Executive Officer:Keith Ann Campbell
Chair of the Board:Wendell Hall
Chair's Profession / Business Affiliation:Santa Rosa County Sheriff
Board Size:24
Paid Staff Size:3 Full Time.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Santa Rosa Kids House's Annual Report for the year ended December 31, 2012:

 Total Income:$385,499
Expenses     % of total
% of total
  Programs: $230,998   79.89% 59.92%
  Fund Raising: $33,196   11.48% 8.61%
  Administrative: $24,966   8.63% 6.48%
  Other: $0   0.00% 0.00%
  Total Expenses: $289,160
Excess of Income over Expenses$96,339
Beginning Net Assets$1,464,430
Ending Net Assets:$1,560,769
Total Assets$1,642,390
Total Liabilities$81,621

* Excess for the year indicates the portion of income remaining after expenses.

Additional Contact Information

Additional Phone Numbers
Tel: (850) 983-4442

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Industry Tips

Charitable Giving Tips

Ten Tips for Better Giving

Most charities are honest and ethical, but questionable solicitors are counting on the fact that you won't bother to check out the charity before you give. Here is some basic wise giving advise:

1. Watch out for similar names. As there are many charities raising funds for similar causes, some charity names sound the same. Be sure to look at the name carefully, because the charity soliciting you may not be the one you have in mind.

2. Do not be pressured to make an immediate gift. Be wary of solicitors that demand an "on the spot donation." Charities should welcome your gift whenever you want to send it.

3. Question vague appeals. Appeals should clearly identify the charity's programs. Watch out for appeals that are strong on identifying a problem, but weak on describing what specifically the charity intends to do about it.

4. Do not give out personal information to phone solicitors. Don't give out credit card numbers, checking account numbers or any other personal information to unknown telephone solicitors.

5. Do not give cash. Write out a check to the charity's full official name, not to an individual or third party that may be collecting the donation.

6. Keep record of your donations (receipts, canceled checks and bank statements) so you can document your charitable giving at tax time. (Note: The IRS requires donations of $250 or more to be substantiated through a written receipt from the charity.)

7. If you want a deduction, make sure the organization is a charity. There are many different types of soliciting nonprofit organizations. Most appeals will indicate if the organization is eligible to receive gifts deductible as charitable donations. (To be sure, review the list of organizations in IRS Publication 78 or ask the charity for a copy of its tax exempt status determination letter.)

8. Don't hesitate to ask the charity for written information on its programs and finances. This tip can be particularly helpful in responding to phone appeals from charities that interest you.

9. To verify if a charity is registered to solicit, contact your state government. In most cases, this will be the state's office of the attorney general. Remember that state registration does not mean "approval, " it means the group has filed the appropriate forms.

10. Report bad practices. Contact your Better Business Bureau and your state's Attorney General office about solicitation problems.

ID: 90018118
Report as of February 6, 2016 21:32
Copyright© 2016 Better Business Bureau

An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.

This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

This report is not to be used for fund raising or promotional purposes.

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