This Business is not BBB Accredited
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Custom Property Management is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Custom Property Management include:
- 12 complaints filed against business
- Failure to respond to 11 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||6|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Custom Property Management
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
On May 27, 2016 your BBB serving North West Florida contacted Custom Property Management, via certified mail, regarding our concern over the number of complaints from consumers your BBB has received concerning funds owed to them not being received. Your BBB has not received a response from the business and we will continue to monitor this and make changes as they are warranted.BBB file opened: 09/14/2005
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:DBPR (Tallahassee)
1940 N Monroe St
Tallahassee, FL 32399-6506
Contact InformationPrincipal: Mr. Derrick Gainey Mr William Gainey Mr. Lanne Goolsby (Broker/Owner)Mr. Dan Gullahorn (Owner/ Managing Member)
Real Estate, Cabin, Cottage & Chalet - Rentals, Property Management