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BBB Accredited Business since 09/01/1986
View BBB Rating for Firestone Tire & Service Centers' headquarters.
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A BBB Accredited Business since 09/01/1986
BBB has determined that Firestone Tire & Service Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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BBB Complaint Information
Find aggregate BBB complaint information for Firestone Tire & Service Centers. BBB located in Chicago, IL has the full report as that BBB handles all complaints for Firestone Tire & Service Centers.
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Consumer Services/Dept of Agri (TAL)
Mayo Building, Room 110
BBB records show a license number of MV8143 for this company, issued by Consumer Services/Dept of Agri (TAL). Their web address is http://www.800helpfla.com. The expiration date of this license is 10/18/2014.Type: Motor Vehicle Repair
BBB records show a license number of MV8149 for this company, issued by Consumer Services/Dept of Agri (TAL). Their web address is http://www.800helpfla.com. The expiration date of this license is 10/18/2014.Type: Motor Vehicle Repair
BBB records show a license number of MV8150 for this company, issued by Consumer Services/Dept of Agri (TAL). Their web address is http://www.800helpfla.com. The expiration date of this license is 10/28/2014.Type: Motor Vehicle Repair
This Firm is headquartered at 50 Century Blvd., Nashville, TN 37214; 615-872-5000. It's Retail Division is headquartered at 333 East Lake St., Bloomingdale, IL 60108; 630-259-9000
Contact InformationPrincipal: Mr. Jason Hange (Manager)Customer Contact: Mr Paul Brown Mr. Robert Callaway (Manager)Mr. Dallas Dykes (Manager)Mr. David Gros Mr David Hyde (District Manager)Mr. Jonathan Johnson (Manager) Alex Kolosiwsky Mr. Vic Martin (District Manager) Dan Rufkahr (Manager) Federick Uy (Manager)
Auto Repair & Service, Tire Distributors & Manufacturers, Battery Supplies, Tire Retread & Repair, Mufflers & Exhaust Systems, Brake Service, Auto Inspection Stations, Tire Dealers, Shock Absorbers, Battery Repairing & Rebuilding
Products & Services
According to information in BBB files this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.
Alternate Business NamesFirestone Complete Auto Care, Expert Tire, Firestone Tire of Pensacola, Mark Morris Tire, Firestone Stores of Fort Walton Beach, Firestone Stores of Panama City, GCR Tire Center
Industry TipsAuto Repair
The Hail Season is Here
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northwest Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Firestone Tire & Service Centers is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (800) 367-3872
- (847) 981-2200
- (630) 259-9000
- (630) 259-9143
Additional Fax Numbers
- (850) 484-4324
Additional Web Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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