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BBB Accredited Business since 12/03/2010

AAA Refrigeration Service Co.

Phone: (850) 785-6060Fax: (850) 785-7900

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
08/05/2013Billing / Collection Issues | Read Complaint Details
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Complaint
A Warranty should have been placed on all parts installed. ***** ********** paid for the compressor and AAA refrigeration the bad TXV they installed.
AAA refrigeration replaced a faulty TXV in November of 2012 with a new one with a warranty.In May of 2013 my air conditioner stopped producing cold air. AAA refrigeration was then called to come to recheck the part installed in May and descovered that my compressor was bad and it was told to me by the technician that due to the pressure behind the TXV this is what caused all the problems.

Desired Settlement
On Tuesday July 2, 2013 I went by and tried to talk to the owner who agreed, "that if I wouldn't pay the full amount then He didn't want me to pay any thing".I only want a confirmation of that deal with a 0 balance.

Industry Comparison| Chart

Air Conditioning Contractors & Systems, Ice Machine Repair, Air Conditioning Repair, Contractors - Sheet Metal, Heat Pumps, Air Conditioning & Heating Contractors - Residential, Air Conditioning & Heating Contractors - Commercial

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.