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BBB Accredited Business since
Phone: (360) 896-5640 PO Box 872768, Vancouver, WA 98687
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This company offers specialized replacement of windows and doors.
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A BBB Accredited Business since
BBB has determined that Four Seasons Contracting LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jamie Cobb, Owner
Windows & Doors - Installation & Service Glass and Glazing Contractors (NAICS: 238150)
Products & Services
Four Seasons Contracting LLC sells the following brand(s): Milgard, Ply Gem, Cascade,
Four Seasons Contracting LLC offers the following product(s): Doors, windows, security doors, storm doors, bay windows, interior doors, exterior doors, garage doors, patio doors, sliding glass doors, french doors, fire rated doors and much more.
Hours of Operation
|M||:||8:00 AM - 7:00 PM|
|T||:||8:00 AM - 7:00 PM|
|W||:||8:00 AM - 7:00 PM|
|Th||:||8:00 AM - 7:00 PM|
|F||:||8:00 AM - 7:00 PM|
|S||:||8:00 AM - 7:00 PM|
|Su||:||8:00 AM - 7:00 PM|
Method(s) of PaymentCash, Check, Debit, Credit cards.
Alternate Business NamesComplete Window & Door, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
PO Box 872768
Vancouver, WA 98687
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: We had our windows replaced by Four Seasons contracting in Early November.The dripedge was not installed as instructed or the color as requested.Window openings were overcut damaging the siding. Windows were installed in a less than a workman like manner. I have requested Four Seasons to address all the issues multiple times.
Desired Settlement: All I want is for Four seasons to fix or have another reputable company correct the damages and poor quality work that was performed.
To Whom It May Concern.
I would be more than happy to address the unfortunate situation with ** *******.
Attached you will find a copy of our original agreement, notes received from ** ***** right after the job completion, a copy of the certified letter ** ***** sent, and my response to ** ******** letter.
I do believe that ** ******* had some legitimate complaints right after the job was completed. The list of his complaints you will find in the attachments. However, as with most disagreements we both have a different view of things said and done.
Right after the completion of the job on November 20, 2014 ** ***** called and was dissatisfied with the job. Within days I met ** ***** on the job sight. At that time he handed me a list of his complaints. I agreed that we would take care of a few of the items within a timely manner. The one exception was the complaint about the different sizes of windows that were next to each other. I explained to ** ****** that at the time of the bid he had already had the new window framed in and I explained I would order the new window to fit in that particular framed opening, and I would order the current window that was already there to fit its opening. In this case the window was ordered and installed to measurements that he provided for the new framed window.
Within days myself, with the installer went to the job site and made the other corrections requested.
As you will see in the next letter from ** ****** on December 26, 2014 and my response January 17, 2015 there is still an ongoing disagreement as to the expectation from ** ***** and what I believe we have tried to do to rectify this matter. As a business man it is important that work gets done in a timely manner but never at the expense of quality as ** ******** alludes.
Thank you for your time in helping us with this disagreement.
Sincerely, *** ******
***SUPPORTING DOCUMENTS REDACTED BY BBB***
Customer Reviews Summary