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          Find a Location

          Northwest Storage Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Northwest Storage Inc

              1620 Green Siding Rd Roseburg, OR 97471-7120

            • Northwest Storage Inc

              1223 W HARVARD AVE Roseburg, OR 97471

            Business ProfileforNorthwest Storage Inc

            Merchandise Warehouse
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Northwest Storage Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Northwest Storage Inc

                1620 Green Siding Rd Roseburg, OR 97471-7120

              • Northwest Storage Inc

                1223 W HARVARD AVE Roseburg, OR 97471

              BBB File Opened:
              2/5/2007
              Years in Business:
              34
              Business Started:
              1/1/1990
              Business Started Locally:
              1/1/1990
              Business Management
              • Carol Refeck, Manager
              Contact Information

              Principal

              • Carol Refeck, Manager

              Customer Contact

              • Carol Refeck, Manager
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/07/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              This is a storage unit facility. I have been a customer for over 16 years and I have never missed a bill. My problem is that in august Northwest Storage Inc was taken over by Master Key Storage. They transferred over to an online billing and communication system. I agreed to my original price ($120) and set up auto pay. When it was taken over I was told that on the first of the new year (January 1, 2023), there would be a $15 increase on my bill per month from $120 to $135. I was told it wouldn't be in affect until the first of the new year. I received a letter on September 15th that was dated September 1st, it said my rent was going up $51.00 starting on October 1st 2022, to a total of $171.00 a month. I called them to ask why it was being raised and ask for more time on my bill and they said they would give me the month of October paying $120 and then they went and pulled $171 out anyways. I was lied to about getting an extension. They said they were raising rent because of "improvements" but there hasn't been improvement to the property.
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              Customer Reviews

              0 Customer Reviews

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              BBB Great West + Pacific

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