BBB Business Review

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This business is not BBB accredited.

iSpeakvideo.com

Phone: (206) 792-5858 Fax: (866) 241-3824 View Additional Phone Numbers 3220 NE 125th St, Seattle, WA 98125 http://www.ispeakvideo.com

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Description

This company offers video production services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for iSpeakvideo.com include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for iSpeakvideo.com include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on iSpeakvideo.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 22, 2011 Business started: 04/01/2011 Business started locally: 04/01/2011 Business incorporated 04/01/2011 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Corporation

Business Management
Mr. Lyle Holmes, Manager Mr. WM Holmes, President
Contact Information
Principal: Mr. Lyle Holmes, Manager
Business Category

Video Production Services Video Editing Web Design Internet - Web Hosting Search Engine Optimization Services Marketing Programs & Services Recording Service - Sound & Video

Hours of Operation
Monday - Friday
8:00am - 6:00pm
Refund and Exchange Policy
iSpeakVideo reshoots the video free-of-charge if we have made an error in production. We provide the client with a minimum of two (2) edit sessions with each video project and an opportunity to review each video prior to final delivery. Additionally, a third edit is available thirty (30) days following delivery. Our full production policy is available online and we subscribe to the Arbitration Association of America dispute resolution terms.
Service Area
Europe, Asia, South America, the Middle East, and the United States.
Alternate Business Names
iSpeak Interactive Inc
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.