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BBB Accredited Business since

Tree Musketeers Tree Service

Additional Locations

Phone: (503) 566-2201 Fax: (971) 273-7465 View Additional Phone Numbers 115 Lancaster Dr NE, Salem, OR 97301

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers tree services, including cutting, trimming, pruning, hedge trimming and stump grinding.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tree Musketeers Tree Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Tree Musketeers Tree Service include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tree Musketeers Tree Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 2012 Business started: 11/01/2011 Business started locally: 11/01/2011
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
Phone Number: (503) 378-4621

Type of Entity


Business Management
Mr. Lenny D'Amico, President
Contact Information
Principal: Mr. Lenny D'Amico, President
Business Category

Tree Service Tree Service - Pruning Lawn & Tree Care

Hours of Operation
8am - 8pm
Alternate Business Names
Tree Musketeers Tree Service Inc

Additional Locations

  • 115 Lancaster Dr NE

    Salem, OR 97301 (503) 566-2201 (503) 361-8733

  • PO Box 20146

    Keizer, OR 97307


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/25/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Owner of company came out and gave a written estimate of $1200.00 for the removal of 2 large trees that grew together to be completed in one day. An appointment was made for the following week and the day before I received a confirmation e-mail to verify we were still on. I agreed. They came out the next day, without the owner and the foreman said they could not complete the work in one day this would take two days and an additional $800.00. To make a long story short they refused to complete the work as agreed upon. After a conversation with the owner he appologized for " making a mistake" in giving us the wrong quote. He stated he trusts his foreman to know what he is doing and believes he is right when he told us it would take now $2000.00 and 2 days for the work to be completed. I would not recommend this company to anyone. Be aware of false estimates from them.

Desired Settlement: complete the work as estimated.

Business Response: We gave the customer an estimate. After my guys showed up, they saw something, I did not see and the job was going to take longer than expected and so we gave them an adjustment on price and the customer did not want to pay anymore. The customer did not want to pay extra and so we left the job without starting. We are willing to honor the job at the estimated price that was first given. 

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Tree Musketeers Tree Service
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)