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Find a Location

Transolution Auto Care Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTransolution Auto Care Center

    Transmission
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/2005

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Transolution Auto Care Center offers automotive repair services.

    Products & Services

    Auto and Transmission Repairs

    Business Details

    This is a multi-location business.

    Find a Location

    Transolution Auto Care Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4500 Transolution Ln, Missoula, MT 59804-9209
      BBB File Opened:
      1/5/2006
      Years in Business:
      31
      Business Started:
      1/19/1993
      Date of New Ownership:
      12/19/2019
      Business Incorporated:
      10/22/2018
      Accredited Since:
      12/1/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Advanced Automotive Solutions, LLC
      Hours of Operation

      Primary

      M:
      7:30 AM - 6:00 PM
      T:
      7:30 AM - 6:00 PM
      W:
      7:30 AM - 6:00 PM
      Th:
      7:30 AM - 6:00 PM
      F:
      7:30 AM - 6:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mrs. Peggy Gerber, Office Administrator
      • Mr. Brian Pickens, Owner
      Contact Information

      Principal

      • Mr. Brian Pickens, Owner

      Customer Contact

      • Mrs. Peggy Gerber, Office Administrator
      • Mr. Brian Pickens, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have taken my vehicle five times to the same mechanic known as transolution auto care in ******** **.and my problems are not been resolved. they have gotten worse. The owner ***** refuses to give me any type of refund. I even explained I have an ill parent so the vehicle needs to be repaired so I can move in the next few months, towards them.says he will replace the warranty parts. To which I politely said after ********** to fix the issues, that are still not fixed,I want a refund.then he became condescending with saying " if your still hearing issues and think they have gotten worse,still. We can replace the warranty parts." I said they have especially gotten worse. He repeated himself about replacing the warranty parts, like a robot.i said "I really just want a refund"so he said if I want my refund he'll wait for papers in the mail from a lawyer. I asked him again if we could settle on a refund amount, possibly of four grand, he scoffed through the phone. And repeated he'll wait on papers through the mail. I politely thanked him for his time and we end the call.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Trask W

      5 stars

      06/08/2022

      My family and I have been using Transolution for over 20 years and have never once had a problem. The team over the years has always provided us with stellar service and a great attitude. I personally recommend them to everyone I know and have gotten nothing but positive feed back and thank yous.DO NOT let these whiny people who didn't get there way sway you from giving Transolution a try. You will not be disappointed.

      Local BBB

      BBB Great West + Pacific

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