Find us on Google+
Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

CBT Telecom Inc

Phone: (503) 257-7200 Fax: (503) 257-7210 6705 NE 79th Ct Ste 1, Portland, OR 97218

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers sales, service and upgrades of telecommunications equipment (including phone systems, phone equipment and voicemail systems). We offer the latest in communications technology and our technicians are certified in a range of Mitel solutions including: Mitel True Voice-over-IP [VoIP] systems, Mitel SX3300, MXe 3300, MCD, AX, CX, CXi, 200ICP, MiVoice Office and Business systems,
Mitel Legacy SX2000 and SX200L systems, as well as InterTel Axxess and InterTel 5000 systems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CBT Telecom Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CBT Telecom Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 13, 2004 Business started: 03/01/2001 Business started locally: 03/01/2001 Business incorporated 03/14/2001 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
Phone Number: (800) 451-7985

Type of Entity


Business Management
Mr. Stacey Tice, President Mrs. Danielle Smith, Office & Accounting Manager
Contact Information
Customer Contact: Mrs. Danielle Smith, Office & Accounting Manager
Principal: Mr. Stacey Tice, President
Business Category

Telecommunication Equipment & Systems Dealers Voice Mail Services Telephone Equipment & Systems Dealers Telecommunications Resellers (NAICS: 517911)

Products & Services

CBT Telecom Inc sells the following brand(s): AVST, Mitel

Hours of Operation
Monday through Friday
8:00am - 4:00pm
Method(s) of Payment
Check or ACH deposit.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.