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BBB Accredited Business since

Travel Dream West Tours

Phone: (541) 535-2015 Fax: (541) 535-6086 View Additional Phone Numbers 1713 Talent Ave, Talent, OR 97540 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers tours, routes and accommodations in the Western US.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Travel Dream West Tours meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Travel Dream West Tours
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: November 03, 2008 Business started: 01/01/2006 in OR Business started locally: 01/01/2006 Business incorporated 01/11/2006 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

U.S. Department of Transportation
Secretary of Transportation, 400 7th Street, S.W., Washington DC 20590

Type of Entity


Business Management
Ms. Helena Scholom, President Ms. Deborah Scholom, Management
Contact Information
Customer Contact: Ms. Deborah Scholom, Management
Principal: Ms. Helena Scholom, President
Business Category

Sightseeing Tours Tours - Operators & Promoters Tourists Attractions Travel Escorts Tour Operators (NAICS: 561520)

Products & Services

Travel Dream West Tours offers the following product(s): adventure travel - small group and individual, Western U.S. and Western Canada

Method(s) of Payment
Travel Dream West Tours accepts payment in wire transfer, money order, check or all major credit cards and PayPal. 
Refund and Exchange Policy
By cancellation of a tour: before 60 days refund minus 10% of total tour price and any non-refundable reservations exceeding this amount, 59-30 days 20% of the tour price, 29-15 days before tour 50%, 14-8 days before tour 70% and 7-0 days before tour 100% of the total tour price.  With five or less participants a small group surcharge per person will apply between U$200 - US$450. With 3 or less participants a special arrangement will be offered. You will be informed at least 45 days before departure if such small group surcharge would apply and be added to your rest-payment. If any additional participants would sign-up on short notice, Travel Dream West reimburses the small group surcharge on the first day of the tour.
Alternate Business Names
Travel Dream West Tours Inc

Customer Review Rating plus BBB Rating Summary

Travel Dream West Tours has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.