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This company offers arch supports, insoles and specialty therapeutic shoes. We custom fit Orthotics and Arch Supports that bring the feet back into alignment. Are shoes are Doctor recommended for foot ailments, but we are able to add style also. We work with high heels up to 4 inch and sandals are not an issue in most cases. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Good Feet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Good Feet include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

1 Customer Review on Good Feet
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 01, 2005 Business started: 11/01/2005 in OR Business started locally: 11/01/2005 Business incorporated 12/31/2007 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Type of Entity


Business Management
Mr. Daniel Austad, Vice President Mr. Aaron Sandoval, Manager Ms. Rebecca Sue Austad, CEO
Contact Information
Principal: Mr. Daniel Austad, Vice President
Principal: Mr. Aaron Sandoval, Manager
Business Category

Shoes - Orthopedic Shoes - Retail Orthopedic Appliances Foot Appliances

Products & Services

Good Feet sells the following brand(s): Aravon, , Back Joy Orthotics, Brooks,, Darn Tough socks,, Drew,, Dunham,, Durea,, Fox River socks, Medi rub massagers,, Monroe,, Neilem, , Red Wing Boots, Tropiceel, , Cluffy Wedges, Fits socks,, Giesswein,, New Balance,

Good Feet offers the following product(s): 27 Different Types of Orthotics and Arch Supports, Made in the USA , Back alignment seat cushions , Comfort fitting socks, Creams/lotions for help with soar feet, Foot massager, Insoles, Leather and Natural Sponge Rubber, Misc Foot Care Items , Therapeutic Foot Wear, Toe lifts for Rigitos Halus

Hours of Operation
Monday - Saturday 10:00am - 6:00pm Sunday 11:00am - 5:00pm
Method(s) of Payment
All credit card except Diners club, Care credit, Health savings accounts (make sure they qualify) Checks and of course Cash. 
Refund and Exchange Policy
We offer and exchange policy, that is for 30 day or 1 year and up to 3 years, depending on what the customer is looking for. 
Alternate Business Names
G.F. Oregon Inc. Good Feet of Idaho The Good Feet Store

Customer Review Rating plus BBB Rating Summary

Good Feet has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.