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This company offers plumbing, pumps, water treatment, water heaters, drain cleanings and septic-sewer services and pumping.

New installs, remove and replacements, and repairs to all plumbing, pumps, water treatment and septic systems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that John's Plumbing & Pumps Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for John's Plumbing & Pumps Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on John's Plumbing & Pumps Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 1994 Business started: 01/01/1957 in WA Business started locally: 01/01/1957 Business incorporated 01/28/1992 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity


Business Management
Mr. Steven Joyner, President Mrs. Merissa Stevens, Manager
Contact Information
Principal: Mr. Steven Joyner, President
Customer Contact: Mrs. Merissa Stevens, Manager
Business Category

Septic Tanks & Systems Cleaning Water Analysis Sewage Disposal Systems Pumps - Dealers Pumps - Supplies & Parts Sewer Pipe Water Filtration & Purification Equipment Water Heaters - Parts & Supplies Water & Sewer Line Protection Drainage Contractors Sump Pump Contractors Gutters & Downspouts Pipe Inspection Plumbers Plumbers - Commercial Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Pumping Contractors Septic Tanks & Systems Contractors & Dealers Sewer Inspection Water Heaters - Repairing Water Wells - Pumps Sales & Service Water Wells - Inspection Bathroom Remodeling Leak Detecting Instruments Water Leak Detection Leak Detection Sewer Cleaner Vacuum Service Tank Testing & Inspection Propane Gas Plumbing Water Heaters - Dealers Water Heater - Tankless Water Softening & Conditioning Equipment Service & Supplies Contractor - Water Conditioning Water Treatment Equipment,Service & Supplies Fire & Water Damage Restoration Pumps - Service & Repair

Products & Services

John's Plumbing & Pumps Inc sells the following brand(s): and all other brands plumbing , American Standard, , AOSmith, , Bradford White, , Franklin, , Goulds ,, Grunfoss, Kohler, , Moen, ProFlo, , Rheem, , Toto, Water Soft, , WaterRight, , Wolverine Brass

John's Plumbing & Pumps Inc offers the following product(s): and all other brands plumbing , American Standard, , AOSmith, , Bradford White, , Franklin, , Goulds ,, Grundfoss, Kohler, , Moen, ProFlo, , Rheem, , Toto, Water Soft, , WaterRight, , Wolverine Brass

Hours of Operation
M: 7:30 AM - 5:30 PM
T: 7:30 AM - 5:30 PM
W: 7:30 AM - 5:30 PM
Th: 7:30 AM - 5:30 PM
F: 7:30 AM - 5:30 PM
S: 7:30 AM - 5:30 PM
Su: 7:30 AM - 5:30 PM
H: 8:00 AM - 5:30 PM
Sales: 8:00 AM - 5:00 PM
Service: 7:00 AM - 7:00 PM
Method(s) of Payment
Cash, Check and all forms of credit cards, escrow payments and in house financing through local lending institute.
Refund and Exchange Policy
Warranty is always honored and time is based on work performed and parts used. Satisfaction guaranteed.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.