This business is not BBB accredited.
Phone: (425) 712-7663 View Additional Email Addresses
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This company offers commercial and residential roofing services, including repairs, gutters, and downspouts.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Crown Roofing Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. Rob Pereira, President
Roofing Contractors Commercial Roofing Contractor - Flat Roof Gutters & Downspouts Roof Structures Roofing Contractors (NAICS: 238160)
Service AreaThis company services Snohomish, King and Pierce counties.
THIS LOCATION IS NOT BBB ACCREDITED
18596 76th Ave W
Edmonds, WA 98026 (425) 712-7663 Directions
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Additional Email Addresses
- - Communication/Mass Email
- - eQuote
- - Additional Business Login
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: Crown roofing installed a complete roof with gutters back on 1/13/14, that's right 2014! Ever since then, the gutters overflow around the front door patio area, and pool up in the front corner of the gutters. The owner Rob and his crew, have tried on several occasions to fix the flow problem, but have been unable to do so. I've been extremely patient with Rob, but that patience has run out. Rob actually lives 4 doors down from me, and has chose to ignore me and my texts, to try and resolve this. The last text I received from Rob was on 4/14/15, stating he will have to come up and look at the gutters while it's raining. Since then, I've text him 6 times about the gutters overflowing, and if he made it up 4 houses to look at. All 6 times, he has completely ignored me! At this point I have no options left, other than contacting the BBB to ask for assistance! Thank you, **** ******
Desired Settlement: Finish the job that was started over 1 1/2 years ago!
I have been to ***** place numerous times to look at his gutters. Each time I have cleared debris and ran the hose in the gutter to see if they over flow. They do not. The spot where he claims over flow is right next to a downspout. When free of debris the system works. As a show of good will I also replaced a section of gutter that was damaged by a fallen tree branch for free.