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Find a Location

Guidant Financial Group Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGuidant Financial Group Inc

    Retirement Planning Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2004

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Guidant Financial offers help to individuals to secure small business funding to start, buy or grow a business.

    Products & Services

    Financial Planner, 401(k) Business Financing, Franchise Financing, Rollover as Business Start-up (ROBS), Business Valuation

    Business Details

    This is a multi-location business.

    Find a Location

    Guidant Financial Group Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2404 W Bank Dr Ste 310, Boise, ID 83705-2575
      BBB File Opened:
      3/1/2004
      Years in Business:
      20
      Business Started:
      5/1/2003
      Business Incorporated:
      4/15/2004
      Accredited Since:
      3/1/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Guidant Financial
      • Amplio Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jeremy Ames, President/Co-Founder
      • David Nilssen, President
      Contact Information

      Principal

      • Mr. Jeremy Ames, President/Co-Founder

      Customer Contact

      • Mr. Jeremy Ames, President/Co-Founder
      Additional Contact Information

      Fax Numbers

      • (888) 418-0374
        Primary Fax

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/02/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      For my small business's 401k plan administration and compliance, I paid a monthly fee to Guidant. In Feb 2021, I had to shut my small business down, and the 401k plan, due to financial difficulties during the ***** pandemic. I submitted all the paperwork required in order to terminate my 401k plan. Guidant is supposed to prepare the final **** filing within 7 months of the termination date. I followed up multiple times over email and phone calls to check on the status, and was repeatedly told that it's under testing, or received no response at all.Suddenly, out of the blue in Sept 2023, they notified me that my **** filing for the year 2022 was ready to be filed. After numerous calls and emails explaining over and over again, that my 401k plan was terminated in 2021, and they should be processing my final **** for the year 2021 instead of leapfrogging that year and treating my 401k plan as active. There was some activity and response back from the team, and they had informed me that they're processing the termination, but after 3 attempts at following up they have gone quiet again.This is not right. Guidant as the plan administrator is responsible to prepare the final **** in a timely manner. Guidant needs to finish the job, and be responsible for any penalties or fines that *** be imposed by IRS due to the late filing.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nurfadhlina M

      1 star

      02/01/2024

      Irresponsible and incompetent.We used Guidant to perform 401k recordkeeping services for our small business. In 2021, we had to shut down due to the hardship and disruption to the business caused by *****. We informed them that the board has terminated our 401k plan as of 2/19/2021. All the termination paperwork, including a copy of the board resolution, were sent to Guidant, assets distributed and company dissolved. I kept following up for the next 1.5 years inquiring about the final **** but received no response. Suddenly in 2023, they showed sign of life and sent me the **** filing for the following plan year. No mention of the 2021 plan year, and no mention of final plan year filing. After so much back and forth, they admitted that they:1) Failed to prepare **** for the year 2021 on time (2 years late!)2) They provided incorrect funding amounts relating to the 2017 plan year, resulting in addtl liabilities.They agreed to cover the late filing fee to DOL, and some of the contributions due to past participants, if I agree to sign an ****** BROAD release of liability:The Client, releases, discharges, and waives any and all claims, actions, demands or damages that they may have, now or at any time in the future against Guidant, its officers, agents, employees, directors or attorneys, arising from or relating to federal, state or local taxes, penalties, or interest assessed upon the Client or the Corporation by any governmental agency, including the *** or DOL, that result in whole or in part from applicable incorrect funding contributions with respect to distributions as referred to in this Agreement.Guidant, revise your ****** broad release of liability waiver. You've demonstrated your incompetency again and again, so why would I sign off on ALL AND ANY FUTURE CLAIMS.AVOID AT ALL COSTS.

      Local BBB

      BBB Great West + Pacific

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