Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          3Wire Service LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business Profilefor3Wire Service LLC

            Commercial Appliance Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 2/26/2021

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            3Wire Service LLC offers Commercial Kitchen Equipment Repair.

            Products & Services

            Commercial Appliance Services, Commercial Refrigeration

            Business Details

            BBB File Opened:
            12/5/2011
            Years in Business:
            57
            Business Started:
            2/1/1967
            Business Started Locally:
            2/1/1967
            Business Incorporated:
            5/22/2018
            Accredited Since:
            2/26/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • 3Wire Inc DBA 3Wire Service LLC
            Business Management
            • Ms. Kathy Phillips, Office Administrator
            • Mr. Thomas McPeters, General Manager
            • Mr. Lori Sherwood, Member Manager
            Contact Information

            Principal

            • Ms. Kathy Phillips, Office Administrator
            • Mr. Thomas McPeters, General Manager

            Customer Contact

            • Ms. Kathy Phillips, Office Administrator
            • Mr. Thomas McPeters, General Manager
            Additional Contact Information

            Website Addresses

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mike D

            5 stars

            02/03/2023

            We had one of our deep fryers stop working at the end of shift on Wednesday. We drained it that night and pulled it out as we had a spare. Turns out the spare we had did not fit our configuration. I called 3wire first thing in the morning and talked to ***** and explained without this unit we were in deep trouble for our small business, she talked to the service department and told me I could bring it by at 10:00. The technician ***** helped me unload it out of my truck and said it was ok for me to wait if I wanted to while he looked it over. Within an hour he had found the main issue and was testing the unit to see if all the other parts of the system were working. Everything else checked out and the unit needed to cool down so they could change out the bad parts. He told me he would call when it was done, and I should hear back from him in a couple hours. I had a call at 2:30 that it was repaired, and we had it back in service that night. I know that they went out of their way to help us and we are very grateful. I will recommend them to everyone.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.