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This company offers acquisition, renovation and sales of real estate.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phoenix Redevelopment Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Phoenix Redevelopment Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phoenix Redevelopment Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 24, 1995 Business started: 01/11/1994 in OR Business started locally: 01/11/1994 Business incorporated 06/30/1993 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
Phone Number: (503) 378-4621

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Type of Entity


Business Management
Mr. Steve Kreitzberg, President Mr. Jon Laufenberg, Vice President
Contact Information
Principal: Mr. Steve Kreitzberg, President
Business Category

Real Estate Other Activities Related to Real Estate (NAICS: 531390)

Additional Locations

  • 516 SE Morrison St Ste 700

    Portland, OR 97214 (503) 238-0113 (888) 735-5461 (503) 238-0125 (503) 238-7274 (503) 238-0184 (503) 358-4567 (503) 238-0627


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/14/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I receive many mailings from this company. I phoned and asked to be removed from their mailing list and was rudely told they wouldn't remove my address. Since then I tried calling again to ask to be removed again but neither phone number seems to work. However, I still receive almost weekly mailings/advertising. I would very much like to be removed from this company's mailing list (both Phoenix and ** *** ******) and never hear from them again. Thank you for any help you may provide.

Business Response: I have to assume that this customer is confusing us with another company.  We are Phoenix Redevelopment, Inc. only.

Whenever we receive requests to be removed from our mailing list, we ALWAYS agree and forward the remove request promptly to the mailing house that we use.   We NEVER say no....why would we?   

We only have one phone number for our business, and it works just fine.    This number goes to a phone tree Vmail system that in turn provides us with recorded Vmails and transcripts, both sent via email to our staff.  She must be dialing someone else's number if she is not getting through.  Our business line works 24/7.

We mail approximately once every six months to a given address, so I am guessing she receives mail from others and believes it is from us.

I will add her address to the 'remove" list managed by our mailing service for all future mailings.

Thank you,

Steve K*********, President

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Phoenix Redevelopment Inc
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)